Business systems

01

CRM system

For “CRM system”, we create a manageable operating scope around leads, contacts, companies, sales pipeline, tasks, communication history and manager reporting and measure impact through first-response speed, stage conversion, sales-cycle length, repeat sales and process discipline.

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ERP system

We design “ERP system” around finance, procurement, sales, warehouse, production, resource planning and management reporting; delivery quality is evidenced by accounting accuracy, turnover, cost, plan completion and period-closing speed.

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Accounting system

For “Accounting system”, we create a manageable operating scope around roles, statuses, tasks, directories, approval rules, notifications and operational reports and measure impact through operation lead time, overdue work, rework, employee workload and data quality.

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Order management system

The “Order management system” solution brings together roles, statuses, tasks, directories, approval rules, notifications and operational reports; outcomes are tracked through operation lead time, overdue work, rework, employee workload and data quality.

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Warehouse management system

The “Warehouse management system” solution brings together stock, batches, receiving, put-away, reservations, picking, write-offs, inventory and barcodes; outcomes are tracked through stock accuracy, picking speed, mis-picks, turnover and order-handling cost.

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Customer management system

“Customer management system” turns leads, contacts, companies, sales pipeline, tasks, communication history and manager reporting into one controlled workflow, with success assessed by first-response speed, stage conversion, sales-cycle length, repeat sales and process discipline.

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Employee management system

For “Employee management system”, we create a manageable operating scope around roles, statuses, tasks, directories, approval rules, notifications and operational reports and measure impact through operation lead time, overdue work, rework, employee workload and data quality.

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Document management system

“Document management system” turns templates, approval routes, versions, access rights, electronic signatures, search and archive into one controlled workflow, with success assessed by approval time, lost versions, manual entry share and document retrieval speed.

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Booking system

The “Booking system” solution brings together schedule, resources, available slots, confirmations, rescheduling, cancellations, prepayment and reminders; outcomes are tracked through occupancy, cancellations, online-booking share, average value and administrator workload.

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Client portal

For “Client portal”, we create a manageable operating scope around user roles, profiles, documents, requests, notifications, operation history and administration and measure impact through user activity, self-service share, request-resolution speed and employee workload.

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B2B portal

“B2B portal” turns accounts, individual terms, enquiries, contracts, limits, documents and transparent statuses into one controlled workflow, with success assessed by enquiry handling time, deal conversion, average order value, repeat orders and manager workload.

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Corporate portal

“Corporate portal” turns user roles, profiles, documents, requests, notifications, operation history and administration into one controlled workflow, with success assessed by user activity, self-service share, request-resolution speed and employee workload.

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Business admin panel

“Business admin panel” turns user roles, profiles, documents, requests, notifications, operation history and administration into one controlled workflow, with success assessed by user activity, self-service share, request-resolution speed and employee workload.

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Custom system for company needs

The “Custom system for company needs” solution brings together roles, statuses, tasks, directories, approval rules, notifications and operational reports; outcomes are tracked through operation lead time, overdue work, rework, employee workload and data quality.

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